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Madewell Reviews

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Overall Rating

4.3
9 Reviews
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About Madewell

Madewell is a fashion brand that provides a wide range of clothing, shoes, bags, and accessories for both men and women. They strive to reduce waste by offering upcycled collections, one-of-a-kind vintage and preloved Madewell styles. Their website provides a comprehensive collection of women's and men's jeans, wallets, shoes, dresses, and tees. Madewell prides itself on creating effortlessly chic pieces that are both stylish and durable, ensuring that their customers look effortlessly put together. Whether you're looking for a classic denim jacket or a comfortable t-shirt, Madewell has something for everyone.

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Madewell Customer Reviews (9)

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Mario Gärtner
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Feb 15, 2023
Clyde Woodworth
Clyde Woodworth
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Feb 13, 2023
Thomas Tarbell
Thomas Tarbell
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Feb 12, 2023
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Abby Fry
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Jared Collins
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Feb 11, 2023
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Elsa Shervashidze
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Feb 9, 2023
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Feb 9, 2023

Madewell Customer’s Q&A

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Madewell Features and Benefits

Key Features and Benefits of Madewell.com:

  1. Wide Range of Clothing: Offers a variety of clothing, shoes, and accessories for both women and men.
  2. International Shipping: Ships to more than 100 countries, making it accessible to a global audience.
  3. Free Return Shipping: Provides free return shipping on items returned within 30 days, ensuring a hassle-free return process.
  4. Afterpay Payment Option: Allows customers to use Afterpay for flexible payment options.
  5. High-Quality Products: Known for high-quality materials and craftsmanship.
  6. Sustainable Practices: Emphasizes sustainability in its production processes.
  7. Customer Reviews: Includes customer reviews on product pages, enhancing the shopping experience.
  8. Exclusive Discounts: Offers exclusive discounts and promotions for members.
  9. Madewell Insider Program: Provides benefits such as free shipping, free returns, birthday discounts, and early access to new products.
  10. Virtual Styling: Offers virtual styling sessions for personalized fashion advice.
  11. Denim Hemming: Provides free denim hemming services for a perfect fit.
  12. Monogramming Services: Offers free monogramming on denim and leather products for a personalized touch.
  13. Special Events: Hosts special events and pop-ups for members to enjoy exclusive experiences.

About Madewell.com Payment Method?

"Madewell.com" offers a payment method called Afterpay. This service allows customers to make purchases now and pay for them in four payments made every two weeks without any interest. To use Afterpay, shop on "Madewell.com" and choose Afterpay as the payment method at checkout. If it's the first time using Afterpay, registration and payment details (Visa or Mastercard) are required. If Afterpay has been used before, simply log into the Afterpay account. Please note, all items in the shopping bag must be eligible for payment with Afterpay and the total amount due must be between $35 and $1,000. The first payment is required at the time of purchase. The remaining three payments are then charged automatically to the selected payment method every two weeks in installments. If additional unscheduled payments are desired before they are due, log into Afterpay to make the payments early. Afterpay will then adjust the amount owed accordingly. If funds are not available or a payment is not made when it is due, late fees may apply. Afterpay can only be used on purchases made on the "Madewell.com" website. It cannot be used as a form of payment for purchases made in any of the Madewell store locations. Afterpay cannot be used on purchases of monogrammed items, Madewell Marketplace items, backordered items, gift cards or e-gift cards. Afterpay orders are delivered in accordance with Madewell’s shipping policy, like any order placed on "Madewell.com". Returns of items purchased with Afterpay can be made in accordance with Madewell’s return policy. Unworn, unwashed, undamaged or defective merchandise can be returned for a full refund or exchange within 30 days of the original purchase. Free shipping & free returns are available for Madewell Insiders. Returns can be made in-store or by mail. If an order has been placed, the chosen payment method cannot be changed. If the order hasn’t been processed yet, it may be possible to cancel the order.

Madewell FAQs

FAQ

Madewell Alternatives

Top 10 Madewell.com Alternatives:

  1. Everlane: Known for its commitment to sustainability and ethical production, Everlane offers high-quality, minimalist fashion essentials.
  2. J.Crew: Offers a wide range of stylish clothing, from casual staples to formalwear, with a focus on quality and sophistication.
  3. Frank And Oak: Specializes in minimalist, casual staple pieces and timeless designs, with a strong emphasis on sustainable practices.
  4. Reformation: Focuses on sustainable fashion with trendy, eco-friendly clothing options.
  5. Cuyana: Known for its timeless designs and high-quality materials, Cuyana promotes a fewer, better things philosophy.
  6. Universal Standard: Offers a wide range of sizes and inclusive fashion options, with a focus on quality and Comfort.
  7. Amour Vert: Emphasizes sustainable fashion with eco-friendly materials and ethical production practices.
  8. Pact: Known for its organic cotton clothing and commitment to fair trade practices.
  9. Levi's: Offers a wide range of denim and casual clothing, with a focus on quality and durability.
  10. Urban Outfitters: Provides a variety of trendy and affordable clothing options, with a focus on youthful and eclectic styles.
FAQ

How To Open A Madewell Account?

To open an account on madewell.com, follow these steps:

  1. Visit the Madewell website and navigate to the Sign In page.
  2. Click on the Sign Up option.
  3. Enter your email address and create a password.
  4. Fill in the required personal information, such as your name and contact details.
  5. Agree to the terms and conditions and click on the Sign Up Now button.

Your account will be created, and you can start enjoying the benefits of being a Madewell Insider, such as free shipping and earning points on every purchase.

FAQ

What is Madewell's shipping policy in the United States?

Madewell ships to all 50 states, U.S. territories, Washington D.C., and APO/FPO/DPO addresses via UPS SurePost or USPS. Expedited, overnight, and Saturday orders are shipped and delivered by UPS.
FAQ

Does Madewell ship to P.O. boxes in the United States?

Yes, Madewell ships to P.O. boxes in the United States via economy shipping only.
FAQ

Does Madewell ship internationally?

Yes, Madewell ships to over 100 countries through its international e-commerce partner, ESW.
FAQ

What forms of payment does Madewell accept for international orders?

Madewell currently accepts Visa and MasterCard for all international orders and American Express, PayPal, and UnionPay Credit for select destinations.
FAQ

What is Madewell's return policy for online purchases?

Madewell gladly accepts returns or exchanges of merchandise purchased online within 30 days of the original purchase, except for final sale items, which cannot be returned or exchanged.
FAQ

About Madewell.com Popular Products and Services?

Madewell is a popular brand known for its jeans, clothing, shoes, and bags for both women and men. Some of the standout products include their Airy Denim, which is perfectly drapey and lightweight, and their Go-To Tees, which are considered wardrobe essentials. They also offer Denim Days Jeans that are perfect for the new season.

In addition to clothing, Madewell offers services like Private Fittings, Virtual Styling, and Tailoring. They provide a one-on-one fit and tailoring experience designed to help customers find their perfect pair. Customers can book a session to video chat with a denim expert for virtual styling. They also offer free hemming in stores for all Insiders.

Madewell is also committed to sustainability. They have saved over 1.7 million garments from landfills and aim to collect 2 million by the end of 2024. They encourage customers to give them their old jeans in exchange for $20 off new ones.

In terms of best sellers, Madewell offers a variety of popular styles. These include the Denim Oversized Carpenter Overalls, the Scoopneck Crop Tank in 100% Linen, the Harlow Wide-Leg Pant, the Gabi Thong Slide Sandal, the V-Neck Mini Shirtdress, and more. These items are loved by customers and often sell out quickly.

Madewell also has a community of creatives who wear their products well. These community muses often share their favorite Madewell items, providing inspiration for other customers.

In conclusion, Madewell offers a wide range of products and services that cater to the needs of their customers, while also prioritizing sustainability and community engagement. They continue to be a popular choice for those seeking quality, style, and comfort.

FAQ

Madewell.com Return Policy?

Madewell.com has a return policy that allows for returns of unworn, unwashed, undamaged or defective merchandise for a full refund or exchange within 30 days of the original purchase. Free shipping & free returns are available for Madewell Insiders. In-store returns are also accepted, where items can be brought to any Madewell store for an instant refund. For mail returns, a label can be printed to ship items back, and up to two weeks should be allowed for the return to be processed.

As for the shipping policy, Madewell ships to all 50 states, Washington, DC, U.S. P.O. Boxes, U.S. territories, and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on the shipping address and items selected. Free shipping is offered to all Madewell Insiders. Economy orders will be shipped by UPS SurePost and may be delivered by the U.S. Postal Service. Standard orders may be delivered by UPS or the U.S. Postal Service (USPS). Expedited, overnight and Saturday orders will be shipped and delivered by UPS. Unfortunately, only economy shipping is available for P.O. Boxes. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders. Multiple shipments may be made for your order, and your credit card will be charged separately for each shipment.

FAQ

What kind of products does Madewell sell?

Madewell is known for its wide range of products. The brand offers a variety of jeans in different styles such as curvy jeans, wide-leg jeans, straight-leg jeans, flare jeans, baggy jeans, and skinny jeans. They also have a collection of denim clothing including denim shorts, denim dresses & skirts, denim tops & jackets. In addition to denim, Madewell sells a variety of clothing items, including pieces for plus, petite, tall, and maternity sizes. Their clothing line includes items like the Emmett Pant and the Harlow Wide-Leg.

Madewell also offers a range of shoes, with a spotlight on ballet flats and New Balance® sneakers. Their accessories line includes a variety of bags and jewelry. They also have a section called "Labels we love" which features products from other brands that they endorse.

In addition to their regular sales, Madewell runs a program called "Madewell Forever" where customers can trade in their old jeans for a discount on new ones. They also offer private fittings and virtual styling sessions to help customers find their perfect pair.

Please note that there is another company called Madewell Products Corporation, which is a different entity and manufactures corrosion-resistant, 100% solids protective coatings, concrete restoration products, and specialty application equipment.

It's always a good idea to check the official Madewell website or visit a physical store for the most accurate and up-to-date information about their products.

FAQ

What is Madewell Insiders?

Madewell Insiders is a rewards program that offers members exclusive access to perks. These perks include free shipping and returns, a birthday gift, and much more. Members also earn points on every purchase, with each dollar spent equating to one point. These points can earn members $10 coupons. Additionally, Insiders get early access to sales and new collections. Special store services like one-on-one styling and denim hemming are also included in the benefits. There are different tiers of membership based on the amount spent per calendar year, with each tier offering additional benefits. For instance, spending $500+ or $1000+ in a calendar year grants members additional perks like free expedited shipping, free denim and leather monogramming, double points on jeans, and more. It's free to join the program.

FAQ

What are the most popular Madewell jeans?

Here are some of the most popular jeans from Madewell:

  • The Perfect Vintage Jeans: These jeans are the answer to all your vintage denim prayers, complete with a high-rise '90s-esque fit and a broken-in feel. The Ainsworth Wash is perfect with slouchy sweatshirts and slides for weekend adventures, and the Concordia Wash can be waltzed right into the office with a button-down and some loafers. With a variety of fits, lengths, washes, and levels of stretch, there is a Perfect Vintage Jean for every woman.

  • The Cali Demi-Boot Jeans: The Cali Demi-Boot jeans are a happy marriage between straight and boot cuts, resulting in a flirty little flare that is flattering on all legs. While they look especially delicious paired with heeled ankle boots, they are equally charming with clogs or sneakers. In a world of straight and tapered legs, these jeans will add a perfect amount of spice to your wardrobe.

  • The '90s Straight Jeans in Enmore Wash: They're truly the Goldilocks of jeans: not too tight, not too loose. At 5'4", they are one of the rare ultra-high-waist styles that are actually comfortable—without that stretchy-jeans look.

  • The Perfect Vintage Wide-Leg Jeans in Morea Wash: The Perfect Vintage Wide-Leg Jeans are a loose, high-waist style that's just shy of being baggy. While they look good, it is recommended to size up one size in these, as the normal size can be quite tight around the waist. That said, they have some stretch, so there's a strong chance they'd loosen up a bit with wear.

Please note that these are just a few examples and Madewell offers a wide range of jeans to suit different tastes and body types. It's always best to try on a few different styles to see what works best for you. Happy shopping!

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